Warranty Infomation

 Warranty Information

 

Shotcrete:  Lifetime Warranty:   Treescapes warranties the swimming pool will be structurally sound for the duration of ownership by the original owner/purchaser.  This means the swimming pool is capable of containing and holding water (excluding normal evaporation).  In the event of a failure to do so, Treescapes will, within said period, repair the same so that it does contain and hold water.

Plaster:  Treescapes warranties plaster for 2 years to the original owner against peeling, cracking, and/or separation.  Warranty is non-transferable.  Water level must be maintained at the main tile level at all times to avoid possible cracking and/or damage to the plaster.  If damage to the plaster is a result of not maintaining the appropriate water level at the main tile line, Treescapes’ warranty will be voided.  The product, itself, is warrantied against failure for the useful life of the pool to which it is applied.  Staining is not a manufacturing defect, therefore it is not covered under this warranty.  This warranty excludes damages due to workmanship or physical abuse of the pool (including lack of proper water chemistry balancing), and direct or indirect acts of God, including any natural disasters or abnormal deterioration.   Natural variations of color, shade, and/or appearance are not product defects.  Some loss of aggregate is expected, and is not considered a defect or failure.  Water must be tested and documented on a monthly basis by a reputable company to ensure proper water chemistry balance on the products designated with an (*) to avoid loss of warranty.  Proper water chemistry balancing must be maintained by the owner on the products designated with a (**) to avoid loss of warranty.  Warranty term begins from the date of installation. Product must be registered to maintain manufacturer warranty.

Quartz Scapes- 10 year warranty*

Sun Stone- 5 year warranty**

Plaster Scapes-2 year warranty

Pools must be winterized for a period of 2 years from the date of installation by Treescapes  to avoid our warranty being voided in full.

 

Brick & Stone Coping:  1 year Warranty:  Treescapes warranties the mortar, joints, and brick/stone for a period of 1 year from the date of installation.

Concrete Pool Decking:  1 year Warranty:  Concrete is a material that is guaranteed to crack regardless of installation techniques used.  Treescapes warranties the concrete pool decking for a period of 1 year from the date of installation against any structural imperfections.

Spray Decking:  1 year Warranty:  Treescapes warranties the spray decking for a period of 1 year from the date of installation against any imperfections due to craftsmanship.

Cardinal Steel Wall Panels: Wall panels and braces are warrantied to the original purchaser, and transferrable to one second owner for the duration of their ownership against any defects in material and workmanship that would render the structure non-functional.  Product must be registered to maintain manufacturer warranty.

Coverstar Electric Cover: Motor- 5 year limited warranty with a 3 year limited warranty on all other electrical components.  Fabric-7 year warrantyPowerflex ropes- 2 year warranty.  All listed warranties are from the manufacturer.  Treescapes warranties craftsmanship for 1 year from the date of installation.   Treescapes performs the labor to remove and reinstall covers for warranty to be claimed.  Customer will be billed by Treescapes for labor only on any cover repair/removal/reinstallation.  Product must be registered to maintain manufacturer warranty.

Coverstar Mesh Covers:  20 year limited warranty from the manufacturer. Treescapes warranties craftsmanship for 1 year from the date of installation.  Treescapes performs the labor to remove and reinstall covers for warranty to be claimed.  Customer will be billed by Treescapes for labor only on any cover repair/removal/reinstallation.  Product must be registered to maintain manufacturer warranty.

Pentair Equipment: 3 year manufacturer warranty on parts and labor.

Latham and Tara Liners:  20 year limited manufacturer warranty to the original purchaser.  Product is warrantied against failure and/or leaks due to a separation of welded seams resulting from a manufacturer defect.  Product must be registered to maintain manufacturer warranty.

Landscape Material: Treescapes warranties 100% of material used for 1 year from date of installation, 0% on labor.

Irrigation Systems:  Treescapes warranties our craftsmanship for a period of 1 year from date of original installation, and 3 years on irrigation components from the date of original installation.

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