Treescapes Extra Care Commitment 🌿
At Treescapes, we believe your outdoor investments should be enjoyed for years to come. Whether it’s a stunning fountain, a handcrafted planter, a timeless statue, or a sleek fiberglass piece, every product we offer has been chosen because it brings beauty and function to your space. But beauty also deserves care — and that’s where we come in.
We don’t just stop at the sale. We’re here to support you with expert guidance, seasonal reminders, and optional services to make sure your purchase stays as perfect as the day you brought it home. Our team treats every piece like it’s going into our own backyard — because we truly want the best for you, your home, and your outdoor lifestyle.
Fountains
Seasonal Care Kits: Offer bundled kits with non-chlorine algaecide, pump cleaner, water test strips, and a soft brush.
Pump Check Service: Provide annual or semi-annual fountain pump inspections and cleanings.
Winterization Packages: Covers, insulating wraps, and “drain & store” services for freeze-prone climates.
Touch-Up & Refinish: Onsite service to refinish fountain surfaces or touch up chipped finishes.
Extended Warranty Option: Coverage for pump replacement, freeze-thaw cracking (with proper prep), and finish fading.
How-To Content: Quick video tutorials for “How to clean your pump,” “How to prevent algae,” and “How to winterize.”
Planters
Drainage Kits: Bundles with mesh screens, drainage material, and pot risers.
Seasonal Reminder Emails: Automated reminders to check drainage holes in spring/summer, and store/cover in winter.
Climate-Specific Prep: Offer optional sealant treatments for customers in freeze zones or salty coastal air.
Planter Maintenance Services: Inspection for cracking, efflorescence, and soil buildup.
Planter Protectant Spray: Sealers or UV-protectant sprays tailored for cast stone, GFRC, or terra cotta finishes.
Educational Inserts: Care cards specific to each material (stone, glazed, GFRC) included with purchase.
Statuary & Garden Accents
Seasonal Covers: Offer fitted covers to protect statuary through freeze-thaw or storms.
Cleaning Bundles: Gentle brushes, approved cleansers, and touch-up paint for statuary surfaces.
Inspection & Repair Service: Annual onsite inspection for chips, cracks, or weathering.
Finish Restoration: Professional refinishing for weather-worn statues.
Educational Tools: Short guides/videos on safe cleaning methods and how to prevent efflorescence.
Glazed & Terra Cotta Pieces
Glaze Care Kits: Special non-abrasive cleaners and microfiber cloths for safe cleaning.
Freeze Protection Bundle: Breathable covers and insulating wraps for cold climates.
Storage Guidance: Offer “seasonal storage consultation” (in-person or virtual) to help place fragile items safely.
Warranty Add-On: Protection against glaze cracks when customers follow care instructions.
Quick Tip Cards: Inserts that emphasize “no harsh chemicals / abrasives” to keep glaze bright.